Clinical Specialist

Responsibilities

• Provide clinical and product support to healthcare professionals in hospitals and clinical settings.

• Deliver product education, in-service training, and clinical guidance to medical staff to support appropriate and effective product usage.

• Support internal commercial teams by providing clinical expertise and assisting with customer education activities as required.

• Attend and support clinical procedures or cases when necessary, in accordance with company policies, regulatory requirements, and hospital guidelines.

• Prepare, manage, and maintain demonstration equipment, training materials, and related accessories.

• Build and maintain strong professional relationships with healthcare professionals and internal stakeholders.

• Support the achievement of departmental and organizational goals through assigned clinical, educational, and support activities.

• Develop and maintain knowledge in the following areas:

  • Product and system functionality

  • Clinical applications and indications

  • Clinical workflow and procedural efficiency

  • Internal processes related to training and clinical support

• Accurately document clinical support and training activities, manage expense reporting, and complete required administrative tasks using internal systems.

Required Skills and Experience

• Minimum of 3 years’ experience in the medical device, healthcare, or related industry, or equivalent experience

• Strong problem-solving and analytical skills

• Good organizational and time-management skills, with the ability to work independently

• High level of professionalism and compliance awareness

• Customer-focused and solution-oriented mindset

• Effective verbal and written communication skills

• Strong interpersonal skills and ability to work with cross-functional teams

• Ability to learn new products and clinical information in a fast-paced environment

• Commitment to continuous professional development

• Ability to work effectively in a team-based environment

Working Conditions

• Ability to travel domestically up to approximately 50%

• Flexibility to work outside standard business hours to support clinical cases or training activities when required