Enterprise Customer Success Manager (UK/Ireland)
52937
Posted: 07/08/2026
- London, United Kingdom
- Permanent
Enterprise Customer Success Manager (UK/Ireland)
My client is building an AI Care Partner that helps clinicians focus more of their time on patient. They support 65+ million patients visits across over 100 countries, saving more than 18 million hours to healthcare professionals. Backed by nearly $100m in funding, my client is expanding globally with leading healthcare organisations.
The role:
They are looking for a strategic Enterprise Customer Success Manager to lead their largest NHS and healthcare accounts across the UK and Ireland
It is a senior, consultative role focused on driving adoption, managing implementation and building long-term partnerships with healthcare leaders.
You will own a portfolio of strategic healthcare accounts, guiding customers through the full lifecycle, so experience in similar environments is very valuable.
What you’ll do:
What they want:
If this sounds like something you would be interested and want to find out more, please email me on LChambers@barringtonjames.com with your CV and we can schedule a call.
My client is building an AI Care Partner that helps clinicians focus more of their time on patient. They support 65+ million patients visits across over 100 countries, saving more than 18 million hours to healthcare professionals. Backed by nearly $100m in funding, my client is expanding globally with leading healthcare organisations.
The role:
They are looking for a strategic Enterprise Customer Success Manager to lead their largest NHS and healthcare accounts across the UK and Ireland
It is a senior, consultative role focused on driving adoption, managing implementation and building long-term partnerships with healthcare leaders.
You will own a portfolio of strategic healthcare accounts, guiding customers through the full lifecycle, so experience in similar environments is very valuable.
What you’ll do:
- Act as a trusted advisor to the organisations using their product
- Lead complex, multisite implementations
- Coordinate crossfunctional teams
- Drive adoption through training, workflow improvements, and measurable success plans
- Help shape scalable customer success processes
What they want:
- Strong understanding and experience within and around NHS organisations or healthcare system environments
- 5+ years’ experience in Customer Success, SaaS or consulting
- Experience managing large, complex accounts
- Experience leading largescale implementation and adoption programs
- The ability to influence senior stakeholders and drive organisational change
If this sounds like something you would be interested and want to find out more, please email me on LChambers@barringtonjames.com with your CV and we can schedule a call.
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