Informatics Commercial Director, APAC

Responsibilities

Lead APAC Execution

• Own revenue targets and pipeline growth across APAC.
• Build and optimize processes for lead generation, deal progression, and expansion.

Build & Scale a High‑Performing Team

Oversee and align multiple functions, including:

• Customer Success – adoption, retention, and expansion
• Inside Sales – inbound leads, renewals, SMB coverage
• Sales Engineering – technical pre‑sales and customer engagement
• Deal Desk & SaaS Contracting – streamlined approvals and pricing
• Sales Forecasting & Operations – accuracy, predictability, and growth
• Field Marketing – pipeline acceleration
• Professional Services – successful implementations and long-term customer value

Drive Enablement & Cloud Adoption

• Deliver world‑class enablement programs for cloud-based informatics solutions.
• Lead initiatives that accelerate SaaS adoption across diverse APAC markets.

Strategic Customer & Partner Engagement

• Build strong relationships with key customers and understand their informatics and compliance needs.
• Collaborate with strategic accounts and ecosystem partners across LIMS, ELN, automation, and related platforms.

Qualifications

• 10+ years of software or informatics leadership experience in APAC (Japan, Korea, ANZ, SEA).
• Deep understanding of laboratory informatics (LIMS, ELN, CDS).
• Proven ability to scale teams and drive revenue in a cloud or SaaS environment.
• Experience managing customer success, inside sales, sales engineering, deal desk, and professional services.
• Expertise in SaaS contracting, forecasting, and sales operations.
• Strong leadership, collaboration, and cross-functional influence skills.